Welcome to Sequence Care Group

We make life safe, fun and rich


Our residential and supported living services enable every individual we help to lead a richer life. Personalised care is at the heart of our service for people with complex and varied needs that include learning disabilities, autism and mental health.

Our locations

Birchwood House – Newham, London

With its location in the heart of a vibrant London community, Birchwood House is a residential care home in Newham. We provide support for adults with a variety of complex needs, including learning disabilities, autism spectrum disorder and mental health conditions.

0208 471 9689

97 Browning Road
Newham
London
E12 6RB

Connington Court – Chingford

Situated in the London Borough of Waltham Forest, Connington Court provides residential support for adults with learning disabilities combined with a secondary diagnosis such as autistic spectrum disorder or mental health condition.

0208 347 3080

20a Connington Crescent
Chingford
London
E4 6LE

Connington House - Chingford

Located in the thriving town of Chingford, Connington House provides supported living accommodation for adults with learning disabilities in London as well as those with other needs, which may include autistic spectrum disorder and mental health needs.

0208 347 3081

20b Connington Crescent
Chingford
London
E4 6LE

Crossbrook Court – Hertfordshire

Situated in the heart of the town of Cheshunt, Crossbrook Court comprises two residential care homes in Hertfordshire that provide support for adults with learning disabilities combined with a secondary diagnosis such as an autistic spectrum disorder or mental health condition.

01992 434 310

67 Crossbrook Street
Cheshunt
Hertfordshire
EN8 8LU

Meridian Mews and Court - Greenwich, London

Set within the community, Meridian’s supported living services in London offers single apartment-style accommodation and studio flats with communal facilities. The service provides support for adults with learning disabilities combined with a secondary diagnosis such as an autistic spectrum disorder or mental health condition.

0203 260 3099

69 Bloomfield Road
London
SE18 7JN

Oakdene House - Erith, Kent

Situated in the heart of the community in the town of Erith, Oakdene House provides a residential home in Kent for adults with learning disabilities combined with a secondary diagnosis such as an autistic spectrum disorder or mental health condition.

01322 600 513

31a Oakdene Avenue
Bexley
Kent
DA8 1EJ

Park House - Haringey, London

Situated in the heart of the vibrant community of Crouch End, Park House is a residential care service providing support for adult males with learning disabilities combined with a secondary diagnosis such as an autistic spectrum disorder or mental health condition.

0208 340 7216

32  Ferme  Park Road
Crouch End
London 
N4 4ED

St James House and Mews, Dartford, Kent

Situated in the hub of the community in the town of Dartford, St James comprises three residential care services: two individual gender services and a mixed gender service in the main house, providing support for adults with learning disabilities combined with a secondary diagnosis such as an autism spectrum disorder or mental health condition.

01322 600 510

53- 55 Spital Street
Dartford
Kent
DA1 2DX

Totteridge House, High Wycombe, Bucks

Set in the heart of the community in the large town of High Wycombe, Totteridge House provides specialist residential care services and support for adults with learning disabilities combined with a secondary diagnosis such as an autistic spectrum disorder or mental health condition.

01494 730644

310 Totteridge Road
High Wycombe 
HP13 7LW

Willow Court, Waltham Abbey, Essex

Willow Court is a highly adapted residential service for people requiring specialist learning disability, autism and mental health support. It is located in the heart of the community in the lovely town of Waltham Abbey.

01992 763 815

23s Highbridge Street
Waltham Abbey
Essex
EN91BZ  

Our referral and assessment process

We place each individual at the heart of their care, taking time to understand their personal history and story. Our assessment process is uniquely tailored to ensure the package of care we propose will be as unique as the person we support.

Introduction

We are incredibly proud of the high standard of our services and this begins as soon as you contact us with a referral. We recognise the different degrees of urgency and are able to react as necessary to each individual’s needs, whether immediate or requiring longer term planning. Each referral and assessment will be professionally managed with respect and skilled therapeutic input to ensure our support has taken into account all areas of an individual’s needs.

What happens when you refer someone?

We work with specialist teams to gather all information regarding each person’s needs and specific requirements. Our holistic approach means we are assessing the whole person, rather than just their medical needs. Our experienced team will consider the desired location and type of service required, timelines involved and, most importantly, the difference we can make to enhancing the opportunities and life skills of each individual.

Who does the assessment?

We have a highly experienced team involved in our assessment process. Typically, the manager of the preferred home will attend the assessment in conjunction with the relevant specialist from our therapy team.

Who in involved in the assessment?

The individual is always placed at the centre of our assessment, so involving them to the maximum of their ability is always our key objective. There are many other people involved in the process of assessing an individual and ensuring their needs are met; these include family, friends, advocates, social workers, therapeutic professionals and support workers. We aim to consider all perspectives on the person’s needs.

How long does the assessment take?

This is entirely dependent on the individual’s circumstances and needs. We ensure that regardless of timeframes the assessment process always maintains the highest possible standards. 

Are reports generated?

We produce a therapeutic care pathway that accompanies any placement offer. This document contains information about Sequence Care Group, our assessment findings and our offer and recommendations related to the placement offered. Also included are the level of staff support and costs.

Who makes the final decision?

We believe in partnership with the individual and their advocates, so ultimately the decision is a joint one, made by the professionals responsible for the funding of the placement, the individual themselves and the family, friends and advocates who are supporting this person.

What happens once the placement is accepted?

We produce a therapeutic care pathway that accompanies any placement offer. This document details information about Sequence Care Group, our assessment findings and our offer and recommendations related to placement within our services. The level of staff support and all costs are detailed.

What care plans and risk assessments are put in place?

Part of the transition planning process is the development of care-plans and risk assessments for each individual. These are produced from a collaboration with the registered home manager, their team and the therapeutic team. These documents support visits during the individual’s transition and are fully in place from the moment a person moves in.

Post Admission Review

As part of our caring and person-centred support, after six weeks a post-admission review takes place. This enables reflection on the settling in period for each person, and is also an opportunity to plan for longer term goals. We pride ourselves on being responsive and flexible to people’s needs so this review allows everyone to discuss the level of support and to ensure funding was set correctly. If any changes need to be made they are formalised in this meeting and formal requests made to relevant professionals. If things change, we change.

Outcome Focussed Services

Each individual at our supported living homes in London and throughout the UK has their own unique and personalised plan reflecting their needs and aspirations. Through implementing this plan, each person is enabled to achieve their full potential and live a happy, richer life.

We are focussed on providing the best possible opportunities for people to maximise their potential and the opportunities available to them. Our aim is for each person we support to be happy in our residential homes and live fulfilling richer lives.

We listen to each individual’s experience of our care homes, alongside their families and professionals supporting them, to ensure we are flexible and responsive to their needs. As a result of this approach, we believe our service is continually improving and adapting.

Our Framework for Quality Assurance means that we continuously evaluate the practices and services in our care homes in order to develop and improve.

Our Safeguarding Framework ensures open, honest and transparent reporting. Protection plans are produced to highlight specific areas in each person’s life that require particular attention. We are always quick to react to any incidents and learning is shared across all services. We strive to offer the best service possible to each person we support and believe our robust risk management process is second to none. 

We support each individual’s development by using therapeutic interventions that are evidenced to aid with skill-building. All therapy undertaken is documented as part of each person’s care plan.

Our innovative Therapeutic Care Pathway model has been developed to provide each person we support with structured goals and outcomes.

Our Therapy Team have extensive experience at helping people with complex and varying needs. Their continual involvement ensures that assessment and interventions are the right thing for the individual and help each person to reach their goals.

Our staff undergo an excellent training programme and we invest in their development which results in an experienced and committed team. Our Therapy Team supports all staff at our care homes in London and across the south-east to enhance their skills and develop their knowledge.

Who we Support

We are experienced at providing the right specialist for each individual. The people we support have a wide range of needs including learning disabilities, mental health needs, autism and Asperger’s and these complex needs require a specialist and tailored approach.

People with Learning Disabilities

We understand that each person’s learning disability is unique to them and therefore requires an individual approach. From the point of referral, through to placement, and beyond, our focus is on ensuring each person is respected as an individual and is placed at the centre of our therapeutic approach.

People with Mental Health Needs

We support people with complex mental health requirements who also often have some form of learning or development need. One of the challenges in supporting people with a mental health need is maintaining stability in their health and avoiding fluctuating circumstances. 

People with Autism and Asperger’s

We recognise that people with Autism or Asperger’s require a focused service with a specialist knowledge due to their specific needs. We place huge consideration on important elements like the nature and layout of any environment, noise levels and general sensory stimulus, as well as peer group, communication method, and the structure and pattern of each day.

Through our detailed referral and assessment process we consider very carefully how we address an individual’s needs within these elements. In keeping with our ethos, each placement offer is completely tailored to the individual. Our staff teams, managers and therapy teams are specialists in supporting people with Autism and Asperger’s and continuous training ensures the best care. In all cases we work with relatives, advocates, health and social care professionals to ensure our placement offer and the nature of the support is tailored and appropriate to each person’s needs. 

People with Complex Behaviours

We are a specialist provider of therapeutic care to people with complex needs, which often manifest themselves through behaviours that are challenging. Although these behaviours can be challenging to the individual, their peers, their family or their supporting staff, we recognise that every behaviour is a form of communication and an expression of an individual’s need or personality. 

People with Complex Health Needs

Within our services we support people who have a range of complex health needs. These are identified through referral and assessment where we consider carefully how we can meet the person’s specific needs.

Our Team of Experts

Our highly focused management team have a huge amount of experience of providing positive outcomes for people with complex and varied needs. We inspire the highest possible standards within our care homes, which enables us to deliver tailored services that make a tangible difference to the lives of those we support.

Find out more about each of our team members

Contact us

To contact one of our care homes see the contact details towards the top of this page.

To contact a specific member of our team visit our team page.

For general enquiries: 01992 785 460 or enquiries@sequencecaregroup.co.uk