I joined Sequence Care in 2007 as a Support Worker. It was my first job in Care and I was at the beginning of my career. I applied to Sequence Care because I wanted a job where I was contributing to the quality of life of those people I supported. For us at Sequence Care that’s adults with Learning Disabilities and Mental Health diagnoses and I get a great deal of job satisfaction from contributing to improve the quality of life for those adults that I support.
I have a Diploma in Law and Administration as well as Level 5 Managerial qualification. In my experience there is no typical route into the Care profession. If you want to work in Care or are already working in Care you need the right personal attributes. I think these are empathy for other people, patience and initiative. It goes without saying that you need to enjoy working with people!
Sequence Care is also an employer where you can be creative – not what some people would consider a possible benefit when working in Care. As a Support Worker I am recognising vulnerable people’s potential and helping them to achieve the best possible life which is extremely rewarding.
I enjoy working in teams at Sequence Care whether supporting my colleagues and them supporting me along with the friends and family of service users, psychiatrists, therapists, nurses, managers and clinicians who I work with on a daily basis.
I started as a Support Worker at Constance House, which is a Community Rehabilitation Hospital. Whilst I was there I studied and completed my NVQ Level 2 & 3 in Adult Social Care as well as attended lots of Company Training courses which mean I get a better understanding of the specific service users who live at that Service. I wanted to learn more about all aspects of the care role, especially Care Planning, Risk Assessments and Mental Health Act. There’s a lot to learn if you’re motivated to do so.
During my regular supervisions I put together a Personal Development Plan with my manager. I got promotion to Senior Support Worker at a Residential Unit which gave me leadership experience. I worked closely with the Manager who coached me through the new position and introduced me to leadership responsibilities.
I was promoted to the position of Team Leader at Birchwood House after 9 months as a Senior. The Team Leader position was a challenge and enabled me to have the opportunity to use the skills and knowledge that I had. I got the opportunity to ‘act up’ temporarily as Manager and whilst I was doing that I studied and completed my Level 5 managerial qualification so that when an opportunity arose to apply for a Manager I got it!
My advice is to take every opportunity to learn whilst at work and ask questions that’s how we all improve standards of care and develop our skills.
I started at Sequence Care in 2007 as a Support Worker. I like working for Sequence Care because seeing service users develop new skills and become more independent is really rewarding. At the moment we are planning holidays with service users who live at Constance House. This makes them very happy and is something they look forward to and gives us all a lot of joy. Every day we adapt to provide better support to the service-users we work with. Every day can be different which is exciting and challenging – it’s never boring or mundane.
I get to go to the cinema, walks in the parks, Zumba classes, cycling and attend college with our service users as well as day trips to the seaside which are always great fun for us as well as service users.
I am able to learn from others in my team in a safe, constructive way to continually improve my professional practice and I attend regular training such as First Aid at work, Health and Safety, Safeguarding, Medication, Mental Health Act, Occupational Therapy Activities and Care Plan writing.
I completed my NVQ Level 2 and 3 in Social Care which were provided by Sequence Care and recently I successfully completed my Level 5 certificate in Leadership and Management. I have been coached and supported by Managers in the Company who I have worked with and this has given me the confidence to apply for promotion.
New positions have been created, giving greater opportunity for promotion. I’m currently a Team Leader at Constance House which was a new position and I have also taken on extra responsibility, which I get paid for, to help with training my colleagues and help with the on-boarding of new colleagues.
I like that we have regular team building social events, we get paid lunch breaks which I didn’t get at my previous Company, we get training and development provided by the Company as well as my DBS checks which I use to have to pay for myself. I’ve got the opportunity to develop and progress in the Company and we’ve just had pay increases following a new appraisal scheme. I have regular supervisions with my Manager and staff meetings with my colleagues so I get regular feedback to keep me on track to achieving my personal goals.