Willow Court is a highly adapted residential service for people requiring specialist learning disability, autism and mental health support. It is located in the heart of the community in the town of Waltham Abbey.
Service users are aged between 18-65 and are a mixed gender group. The service specialises in taking referrals for people requiring support due to their, learning disability, autistic spectrum conditions and or mental health needs, who may have associated challenging behaviour, a history of misusing substances or may have complex needs. They may have previously been detained in hospital and may be subject to conditions attached to their discharge or on a Community Treatment Order. The service users are referred to benefit from a specialist rehabilitation service in order to support their move on to greater independence.
Willow Court accommodates nine adults, over three floors with separate lounges on the ground and first floor. This ensures that there is a feeling of small service on each floor and provides good separation of support.
The service also provides two flats with their own private lounges that are ideal for building individual’s skills and confidence as they move through to their own tenancy.
Willow Court is comfortable and very domestic in design and has a good community and homely feel.
- All of the studio rooms are large and fully furnished with en-suite bathrooms, double beds, dining area and kitchenette facilities which provide service users with a rehabilitative environment.
- The spacious communal lounge, large kitchen and activity room in the garden offer additional communal space and opportunities for skill building.
- Local education centres and leisure facilities are accessible locally through walking, public transport and use of the transport provided at the service, providing an ideal base for skill-building and community participation, as well as employment, volunteering and social opportunities.
There is a Specialist Therapeutic Team who will support the service users through the transition of moving in to the service and provide ongoing assessment, intervention and support where required. The therapeutic team includes a Responsible Clinician, GP, Rehabilitation Facilitator, Psychology Assistant, Speech and Language Therapist and Occupational Therapist Assistant. An experienced Residential Manager works alongside the team.
In addition to mandatory training, staff at Willow Court have specific training with regard to empowering and rehabilitating those with Learning disabilities including:
- Communication and active support
- Skill building and independent living skills
- Understanding learning disabilities and complex diagnoses including personality disorder, autism and Asperger’s
- Understanding mental health needs and the Mental Health Act
- Working with those that misuse substances.
- A Care Programme Approach and outcome-focused care pathways to ensure that people are supported to move on to greater independence
- Experienced, highly trained, thoughtful and compassionate staff
- Partnership working with local commissioners to repatriate people nearer their homes and families
- A focus on clinical governance, quality assurance and continuous improvement