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Situated in the heart of the local community in the town of Cheshunt, Crossbrook comprises two residential care services providing rehabilitative support for adults with learning disabilities combined with a secondary diagnosis such as an autistic spectrum disorder or mental health condition.

Crossbrook Cottage and Crossbrook Court are adjacent services located in the heart of the community in the town of Cheshunt in the borough of Hertfordshire and provide residential, including transition rehabilitative support, for adults with complex learning and mental health needs.

Both services are situated in the centre of the local community and have good links to public transport close by, including the local bus services, the overground service from Theobalds Grove and the National Rail from Cheshunt, which are all nearby within a short walking distance from the services.  This benefits from accessing local activities and travelling to its neighbouring districts for plenty of places to visit for days out.

Although the services are adjacent, each service has its own dedicated therapeutic team and support workers.  Both services have their own entrances and communal accommodations including a lounge, dining area, kitchen and laundry room.  In addition, individuals can also relax and participate in activities in the secure private gardens.

Referrals can be made for males and females aged 18-65 years and will be placed depending on their specific needs and the compatibility with existing residents.

Service specification

Crossbrook Cottage:

This service will support females moving on from more secure services to a person centred support service to develop their daily living skills, develop confidence and choice making skills and help them learn to manage their emotions and behaviours in a positive manner. This will enable them to engage in a range of community based opportunities and move on to greater independence in the future.

This service provides three self-contained flats and three open plan studio rooms. Each flat has a double bed with their own en-suite, lounge, dining area and fully fitted kitchen. Each open plan studio room has a double bed with their own en-suite.  There is also a shared communal lounge, kitchen and garden.

Crossbrook Court:

This new build is specially designed to provide two services.

The ground floor accommodation, is designed  to support fours adults who have a learning disability in addition to conditions such as epilepsy or other challenging and complex needs. It is suitable for those who require a full ground floor service, which includes studio rooms with a double bed, en-suite, lounge, dining area and small kitchenette, in addition there is also a communal laundry and a garden.

The first and second floor service is designed to support five adults who have an autistic spectrum condition, who may also have complex and challenging needs providing studio rooms with double bed, en-suite, lounge, dining area and small kitchenette, in addition there is also a communal areas and a garden.  This design allows us to work with service users who require high levels of staff support but need a spacious environment.

Dedicated teams:

Our in house therapeutic team includes a Residential Manager, Assistant Psychology, Speech and Language Therapist, Occupational Therapist assistant and Support Workers who provide a wrap-around service.

All staff receives a high standard of mandatory training, and additional training is continually provided in areas relating to the empowerment and skills building of individuals with learning disabilities.

We offer:

  • A Care Program Approach and outcome-focused care pathway, ensuring each service user engages in community participation and skills enhancing opportunities in a safe and well planned way, with a focus on developing greater independence.
  • Assessments prior to admission to formulate an individual needs assessment; this is translated into the goals that form the care pathway.
  • Care planning is focused on the service user’s unique care pathway, ensuring that we understand their individual needs whilst supporting them to achieve their own goals. This focuses on the individual to ensure that they are able to steadily move on to less restrictive environments and greater independence. Sequence Care balances the views of the family and Care Managers, whilst focusing on listening to what the service user says and putting them at the centre of their support.
  • A series of individualised risk assessments ensures that positive risks can be taken but that all risks are managed effectively and with the input of our experienced multi-disciplinary team  support is agreed between each discipline to ensure a holistic package of care is delivered.
  • Skill building frameworks that ensure that goals for greater independence are set and practical skills are learnt, enabling progress to be measured and goals to be met.
  • A partnership, working with local commissioners to repatriate adults nearer their homes and families. This creates a support network that encourages and motivates the person and stands with them to celebrate their successes.
  • A focus on clinical governance, safe-guarding, quality assurance and continual improvement ensures that services constantly evolve and develop.
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