Sequence Care Group, support today and in the future

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Support

We provide the very best support, individualised to meet people’s needs. This support enables an individual to achieve their aspirations and to meet the outcomes agreed in their Care Pathway. Our staff are well trained, knowledgeable, experienced, compassionate and committed.

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Equality, opportunity and choice

Our role has a real influence on the health, welfare and quality of life of those we support. We take responsibility for our actions, we put the Service User first and at all times advocate in their best interests. We remove the barriers to ensure that people are afforded the opportunities they need to develop their skills. Service Users are supported to make choices, gain new experiences, develop a sense of self and build confidence.

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Quality Assurance

We listen to the individuals we support because we want to know what they want and what they think about what we do to support them. We also listen to their families, friends, involved professionals and those who are close to them. We ensure that each Service User is heard and that action is taken to continually improve their experience and the quality of the service we deliver.

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Understanding

We understand that people have very different needs and that support has to be delivered to individuals in different ways. We ensure our support plans reflect these differences and that a service user’s positive goals reflect what they want to achieve. We support staff understanding through our own unique Multidisciplinary team, where Psychiatrists, Psychologists, Occupational Therapists, Speech and Language Therapists and others are able to work collaboratively to deliver a holistic approach.

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Extraordinary people

We work with extraordinary people who achieve fantastic successes. For everyone at Sequence Care it is about being ambitious about what people can achieve. We focus on outcomes that are person centred and we are driven to ensure that individuals achieve their personal goals. We support people to gain greater independence every day. We support our Service Users to increase their social network, manage their emotions and maintain their mental and physical health. We support positive goals and celebrate achievements and outcomes.

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New initiatives and innovation

Every day we share best practice and new ideas about how things can improve and then we work together to make it happen. People are changing and developing every day and therefore their care and support must change with them. We challenge ourselves to ensure we are providing the right support and when we encounter difficulties, we thoughtfully identify and assess innovative solutions. We embrace new ideas and technologies in order to support service users in the most forward thinking way possible.

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Care Pathway

Everyone who uses our services is on a journey, which we map out through the creation of a Care Pathway. We record where someone has been, where they are today, where they want to be in the future and the positive goals they need to meet to reach their ambition. We then monitor their progress against their goals. This allows us to identify the support package they need now, and moving forward to ensure we are focused on their journey towards greater independence.

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Excellence

For Sequence Care excellence is about continuing to raise the bar and not settling for less than the very best. We focus on doing our best every day to ensure that the care and support we provide continues to improve. The Sequence team are collectively striving for excellence.

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